FAQ

Answers for clearer working hours.

Everything you need to know about tracking time, preparing reports and choosing the right plan for your work.

What is myhourspay?

myhourspay helps you record working hours, review weekly totals and prepare clear reports for yourself or your team.

Can I start for free?

Yes. The Free plan includes core time tracking and CSV export. Eligible accounts may also see a paid-plan trial at sign-up.

How do approved timesheets work?

Log hours for the week, submit the week for review, then an owner, administrator or manager can approve and lock it before payroll export.

Can I change or cancel my plan?

Manage your subscription from Plans & billing. Paid upgrades may apply immediately with proration. Downgrades and cancellation normally take effect at the end of the current trial or paid period.

What happens to my records if I downgrade?

Your records are preserved. The Free plan limits apply to future use, and your personal data export remains available.

How does myhourspay protect my data?

Access is protected by account authentication and workspace permissions. Read the privacy policy for the data we process, why we process it and how to contact us.

How do I contact support?

Email mph@myhourspay.com with your account email and a short description of the issue. Never send passwords or verification codes.

Still need a hand?

Tell us what you are trying to do and we will point you in the right direction.

Contact support